Welcome to swipeanddust. We are dedicated to providing clear and transparent shipping information to ensure a smooth order experience. This Shipping Policy governs the purchase and dispatch of products ordered through www.swipeanddust.com.

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1. Geographic Reach & Logistics Partners

We proudly ship to customers located within Europe. To support consistent service standards, all orders are handled in collaboration with established international logistics partners, including DHL Priority, FedEx Priority, and UPS Priority.

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2. Order Processing & Transit Times

Order Handling: Standard order validation, preparation, and dispatch procedures generally take 1 to 3 business days following purchase approval.
Transit Duration: Once dispatched from our fulfillment facility, estimated international standard transit to European destinations generally takes 5 to 10 business days.
Milestone Tracking Updates: Automated status notifications are issued to the customer’s email address provided during checkout at key order milestones, including dispatch confirmation, transit hub processing, and local final delivery updates.

Carrier Investigations: If an order exceeds the standard transit timeframe without confirmed delivery, swipeanddust will initiate an investigation directly with the carrier.
Resolution Protocol: Upon review of official carrier findings, swipeanddust will determine the appropriate remedy, providing either a replacement shipment or a refund corresponding to the circumstances.

Customer Responsibility: Customers are required to provide complete, accurate, and up-to-date address details upon checkout.
Undeliverable Packages: swipeanddust shall not be held responsible for non-delivery or additional transit fees resulting from incorrect shipping inputs provided by the customer.

Brand: swipeanddust
Website: www.swipeanddust.com
Customer Support Email: campaign@swipeanddust.com